Refund Policy

If you are not satisfied with DealCRM, you can ask for a full refund of your first payment for any paid plan within 14 days of that payment.

If you cancel an annual subscription after the first 14 days, we refund the unused part of the paid year. The refund is calculated pro rata, by the number of full days left from the date we receive your request to the end of the paid period.

You can cancel a monthly subscription at any time. It stays active until the end of the paid month. After the first 14 days we do not refund the current month.

At checkout you choose between a subscription that renews automatically at the end of each period and a one-time payment for a single period. To stop an automatic renewal, an organisation administrator clicks Cancel auto-renewal in Settings → Plan before the renewal date. Your plan then stays active until the end of the paid period. Cancelling stops future charges; refunds for the current period follow sections 1–3.

The free plan is not charged, so nothing is refunded.

Email crm@dealcrm.app from the address of your account administrator and give your organisation name. We review each request and, once approved, return the money to the original payment method. How soon the funds appear depends on your bank or payment provider.

Nothing in this policy limits rights that apply to you by law. See also our Terms of Service and Privacy Notice.